Returns


Return Policy

Oakie has a 14 day Return Policy. If 14 days have gone by since your purchase unfortunately we can not offer a refund or an exchange.

If you receive merchandise you are not satisfied with, with a valid reason, please notify us at Oakie_thelabel@outlook.com 

Once an outcome is organised via emailing communication, return product in the original condition. Once your return is received by us it’s then inspected and a confirmation email will be sent to you. 

All returns strictly need original order number and name stated noticeably within the parcel or original receipt printed and attached. If fail to attach original order name/ order number, the order can be addressed of incorrectly and lost.

Returns address:
Oakie
1 Fingal road, Fingal Head, 2487, New south whales, Australia.

Please note if you are eligible for a refund and paid via PayPal you will have 5% removal fee due to charges and taxes being removed on our end.

No refunds/ exchanges on sale items.

Customer is responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your item.

Thank-you for shopping with Oakie